Privacy Policy

Effective Date: 30 June 2026

At The Healing Poet, your privacy is important. This Privacy Policy explains how your personal information is collected, used and protected when you visit this website or get in touch.

Who We Are

The Healing Poet is operated by Sarah Brewster.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: sarah@thehealingpoet.co.uk

What Information We Collect

We may collect the following information when you contact us or use this website:

  • Your name

  • Email address

  • Telephone number (if provided)

  • Information you include in your enquiry

  • Booking information (where applicable)

We may also collect anonymous website usage data through cookies and analytics.

How We Use Your Information

Your information is used to:

  • Respond to your enquiries

  • Arrange and manage appointments

  • Provide the services you have requested

  • Improve this website and user experience

  • Meet legal and regulatory obligations

We will never sell or share your personal information for marketing purposes.

Lawful Basis for Processing

We process your personal information under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

Booking and Payments

If online booking or payment facilities are used, your information may also be processed by trusted third-party providers. These providers have their own privacy policies and security measures.

Cookies

This website may use cookies to improve your browsing experience and help us understand how visitors use the site.

You can control or disable cookies through your browser settings.

Data Security

Reasonable measures are taken to protect your personal information from unauthorised access, disclosure or misuse.

While every effort is made to safeguard your information, no method of transmission over the internet can be guaranteed to be completely secure.

How Long We Keep Your Information

Personal information is only kept for as long as necessary to provide our services and comply with legal obligations.

Your Rights

Under UK data protection legislation, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain types of processing

  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details above.

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Sarah Brewster
The Healing Poet
Email: sarah@thehealingpoet.co.uk